Continuous Improvement of Police and Emergency Services
The general public need the assurance that emergency services can respond to incidents quickly and efficiently.
Continuous Improvement Of Public Services.
Police, fire, ambulance and coastguard all operate multipart networks of response, despatch centres with complex shift patterns and back offices processing all documentation relating to incidents. The need to be as efficient as possible in these areas is a key driver in being able to provide the services that citizens expect under increasing budgetary pressure. Less time spent filling out forms and documentation means more time available to respond to the general public and to achieve ever more demanding service levels set by Central Government.
Effective and continous improvement with lean sigma
A Lean Sigma deployment can significantly increase your ability to meet targets while focusing on reducing waste in process, allowing time on items valued by the public.
KM&T service improvement expertise can bring you organisation benefits in:
- Reduced administration
- Better control of stores and inventory
- Visual management of KPI's
- Tangible cost savings
- Increase effective communication methods
- An engaged problem solving culture
- Improved public relations
- General public engagement (voice of the customer)
- Reduce reporting and time away from operations
