The NHS and its partners in England, Scotland and Wales face a range of challenges which have never been experienced by the service before. With increasing financial pressures for Trusts and Health Boards to deliver improved services at lower cost, the search for sustainable improvement has become paramount to the survival of a range of organisations and services.

KM&T has established a very successful record over the past 3 years in the deployment of our Lean Healthcare Enterprise model applied effectively to small discrete service improvement projects, such as complex discharge through to complete organisation transformations. Our clients have found the KM&T hands-on approach of real benefit to engaging staff at all levels. Increasingly KM&T is providing service improvement that brings together primary, acute and tertiary services to improve the patient journey.

Our work in the NHS has led to improvements in a wide range of areas including;

• Patient care & experience
• Patient Safety
• Length of stay
• Throughput and turnaround
• Cost savings (recurring and one-off)
• More efficient use or resources and building of capacity
• Reduction in errors / duplication
• Reduction in wait times and delays across numerous specialities
• Models of care redesign including shortened pathways
• Improved co-operation across primary, secondary and tertiary care
• Strategic alignment of business objectives with delivery of targets
• Better working standards for staff and management