Over recent years the performance of the healthcare system across Australasia has ranked well internationally. However, providers in the public and private sectors face increasing and unique challenges as the population ages and the patient expectations rise. Such challenges include
- Changes in demography and disease patterns
- Increasing costs in medical advances
- Availability and mobility of the healthcare workforce
- Persistent concerns with quality and safety
- Achieve a right balance of public and private sectors
- Better care for children
- The role of urban planning to create health and sustainable communities
- Equality in health provision
KM&T has established a very successful record over the past 3 years in the deployment of our Lean Healthcare Enterprise model; our approach has delivered sustainable benefits both in the public and private sectors. Working closely to introduce both strategic and tactical improvement programs, KM&T have developed a range of services and offerings which have brought about dramatic improvements to the patient journey, efficiency of the service and cost reduction benefits. Our clients have found the KM&T hands-on approach of real benefit that not only engages staff at all levels but to also deliver knowledge transfer to boost internal capability.
Our work in the Australian and New Zealand healthcare sector has led to improvements in a wide range of areas including;
- Patient care & experience
- Patient safety
- Length of stay
- Throughput and turnaround
- Cost savings (recurring and one-off)
- More efficient use or resources and building of capacity
- Reduction in errors / duplication
- Reduction in wait times and delays across numerous specialities
- Models of care redesign including shortened pathways
- Strategic alignment of business objectives with delivery of targets
- Better working standards for staff and management
